Shipping Policy

What is the cost of shipping?

A shipping charge of Rs. 50 applies to all orders under Rs.500/-.

How long will it take for the order to reach me?

Please refer to the order details page for estimated shipping and delivery timelines for your orders. From the time of shipping, it takes 5-7 days for orders to reach you.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and sometimes unavoidable delays might be beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?

We will try our best to deliver your products within the estimated delivery time. If the package has not reached you by the expected delivery date, please write to us at support@estelarcosmetics.com and we will try our best to resolve your issues.

My order has been shipped. Can I track it?

Once your order has been dispatched, you will receive an email with the tracking number details and the courier company processing your order.

Also, you can go to My Accounts → Orders and track order status from the details page.

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Cancellation policy

An order can be cancelled only up to it is in "Pending" state. Once we start processing, it can not be cancelled. You will have to send us an email on support@estelarcosmetics.com with reasons for the cancellation.Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order You will be notified of the same by email.